Privacy Policy

Last Updated: May 20, 2025

1. Introduction

Welcome to Craftolinx. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms on our website (including contact forms)
  • Register for our services
  • Subscribe to newsletters or promotional materials
  • Correspond with us via email, phone, or other channels

This personal information may include your name, email address, phone number, physical address, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This may include:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referral sources and exit pages
  • Device information (type, model, screen size)

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more detailed information about how we use cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing and fulfilling your requests or inquiries
  • Sending administrative information, service updates, and promotional materials
  • Personalizing your experience on our website
  • Conducting analytics and research to improve our services
  • Protecting our rights, your safety, and the safety of others
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Objecting to or restricting the processing of your personal information
  • Requesting a copy of your personal information in a structured, commonly used, and machine-readable format
  • Withdrawing your consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Craftolinx
89 Sublime Glade, Carramar WA 6031
Australia
Phone: +61497185559
Email: [email protected]